On April 18th, We accepted product knowledge training from kobiabath so that all of us could better understand the control panel, structure, and materials of the bathtub.
Often, when we think of sales training, what we are really thinking of is product knowledge training – educating sales and other professionals about a company’s products or services. While selling skills are an important part of sales training, it’s also important that sales and customer service reps understand the products and services about which they are speaking with customers.
To be successful, sales professionals need the selling skills to communicate value and close deals. But they also need the confidence that comes from a deep understanding of customer needs and their company’s offerings.